Does what it says on the tin! - Donald MacNeill - 13/12/2016
I'd had an older vortexbox, and wanted to upgrade. Martin was happy to guide me through that process, and I'm delighted with the support offered. He's also been very helpful with a couple of minor questions afterwards - can't fault the support at all. The box itself is doing just what it was designed to do - for me, running Logitech Media Server, and a family of up to 10 'squeezeboxes'. I also know the box is much more capable than what I'm asking it to do. I wouldn't hesitate to deal with Martin/Vortexbox UK in future.
VB Mini with Roon Server - Lee Newton - 08/08/2016
Firstly I'd like to thank Martin for his outstanding help and support. I now have a fully functioning VB mini with SSD & Roon Server set-up, along with an external CD drive. I purchased the VB Mini with 2TB capacity. This arrived and was installed and up and running within minutes. Unfortunately after a few days of ripping my CD's, the VB stopped being seen on the network. On inspection via remote terminal, it seem to have crashed. Contacted Martin and sent VB back. Seems I corrupted the O/S. Martin rebuilt O/s, replaced power supply (as a just in case) and returned machine. Received refreshed VB and started with CD ripping again,but after 35 CD's same issue again. I noticed that it was the same CD that I was ripping that cause the initial its so once again contacted Martin and machine sent back. Martin gave me a bell one evening to discuss the situation re: my current equipment, what I was trying to do etc, and Martin said he would go away and think about what my best options where for the VB. This turned out to be a new VB Microserver Plus, which wasn't around when I purchased the VB mini, so t's replacing the VB mini. This gave me a 1TB SSD with faster CPU to support Roon Server and I added an external CD drive as an after thought. All in all Martin has provided an excellent service and support and has catered to and understood my requirements, even though I thought I had done my research. It's nice to know that you can reply on the support of the supplier at anytime of the day or night it seems .i.e exchanging emails late evening.
Addendum ,error correction About my set up - Thaya - 27/08/2015
My setup is Sonos play 5 2, Sonos connect 1, Naim uniti 2 , and various laptops, pc's running windows 7&10 ,Apple Mac, Linux, IPads , IPhones all work perfectly so far. Used for 3 days after setting up in about 1 hour but it will work straight out of the box in a simpler set up. Spotify, tuneup premium all work well
Brilliant Product & Excellent Service - Thaya - 27/08/2015
It seems to do all it claims so far in Audio. I have not used it for ripping Discs or for video streaming so can't comment on that. I use DB power amp on a PC for ripping cd. Martin at Vortexbox UK was extremely helpful in helping me to choose the product and configuring it. He spent nearly 2 hours with me in explains and showing me the workings(by prior appointment). He answered subsequent queries promptly and in detail. He is a real enthusiast and very knowledgeable.I would strongly recommend anyone buying a product to spend some time doing a shortlist of your needs and then discuss with Martin or visit him if you need. He will help you choose the right product and configure it. Value for money? I would have been happy paying twice the amount for the service, configuration and help in buying the right product. My set up : so is play 5 2; songs connect 1; Naim uniti 2; Yamaha AV amp. All work without a glitch with the mini server.
Excellent Music Play & Storage - John Langley - 20/05/2014
I am delighted with my VB Microserver Silent SSD, it is straight forward to set up and easy to load with ripped music files. It is easy to operate on my Samsung Tablet with a down loaded music play app. and delivers the music to my Dac in a straight forward trouble free way. I can now run my music files 24/7, totally independently of my PC. Interestingly, the sound of my music has improved now my music files are being delivered free of all the workings of the PC.