What a joy! - Michael - 15/03/2013 22:22:35
If you think that customer service is dead in the UK, think Vortexbox, think Martin.Martin is a man with a mission and a passion.A mission to ensure that you get the best possible service when it comes to selecting and buying a CD ripper/NAS; and a passion in what he sells.I came across Vortexboxuk by chance as I was trying to replace an existing one from another manufacturer - problems with connectivity and appalling after sales service. It was effortless with Martin as you can hear from his voice on the phone that nothing is too difficult. He spend a good 30 minutes on the phone with me and guided me through all the different Vortexboxes available, and recommended me the cheapest option in the end! What a guy. He even spend another good 20 - 25 min on the phone with me when my Vortexbox arrived (next day service, of course) to help set it up. The whole experience was seamless and I'm a very happy man once again as I can stream my music effortlessly. Also, the software is a lot more stable than my old system. Thank you, Martin!
Vortexbox Essential - Matti - 23/08/2012 12:46:37
Great product and great service. The unit works flawlessly and it arrived to me here in Finland fast and safe. I use my VortexBox with Squeezebox Duo and with external USB dac. Sound quality is superb. While ripping my CD's to VortexBox I've re-discovered some great music from my collection. VorteBox has really made me listen to more music and for that I am very grateful. Thank you.
VortexBox - Andy - 10/05/2012 15:11:56
I’m a computer novice but regard myself as a hi-fi buff, so having decided to buy the Naim ND5 XS streamer, I needed to partner it with reliable storage and a CD ripper (enough for over 7,000 CD’s!!!). Vortexbox seemed to offer the solution and I was very grateful that Martin at Vortexbox UK took the time to answer my emails (probably basic stuff to him but perplexing to me) regarding storage and above all reliability - as their ad says, I unpacked the ‘box’ plugged in the CD ripper connected to the internet and within minutes I’d ripped, stored and played my first “CD”. Thanks Martin – like you said it’s that’s easy.Andy, Hythe, Kent.
VortexBox Nano - Tom - 18/01/2012 22:08:03
Service was second to none. Martin was extremely helpful and friendly, offering advice on what best suited my needs.The Nano arrived promptly and was working with my Mac, Squeezebox and iPhone within an hour from un-packing to playing music.As a Mac user, it was very simple to set up. Just a case of plugging the VortexBox into the router and dragging files across from the Mac's finder.It also works well with my Homeplug system that provides ethernet and wi-fi to another part of the house.Top service that you will not find on the high-street. Truly bespoke with a top-quality product that is great value for money. I'd been looking for a solution like this for a long time and I am very pleased I went with VortexBox.
Does what it says on the tin - Simon - 03/08/2011 16:34:39
I am so pleased I purchased the vortexbox to update my hifi system.Ordered Friday evening and had it plugged in working on Wednesday afternoon. Had already played with the software but wanted a dedicated server. Build quality is great and worked straight out of the box. Within 15 mins of arriving I had ripped my first CD and had it playing via Squeezebox Touch. So easy to set up and hasn't missed a beat so far. Highly recommended.