Upgrades, repairs, etc?
Get the latest features! The upgrade/service is performed in the UK so there are no customs charges for EU residents.
Information on upgrades can be found here:
Please check your model with us before ordering as there are several variants. Some upgrades also include new power supplies.
Existing music files are erased as part of the upgrade. There an option for us to back-up/restore you music. We cannot guarantee that process so it is important that you also perform your own back-up before sending the unit, if possible.
Benefits of the mSata/M2 SSD is that it puts the Operating system on a different SSD which should improve the lifetime of the main (expensive) storage SSD. Also possible slight speed improvement + leaves 30GB extra space on the storage. (About 60 more CDs)
The main-board, back panel and some other items are replaced. Please note that the upgrade provides USB (and network) outputs. (No SPDIF coax/optical) ]
If you wish to have the storage space upgraded at the same time please contact us.
DS models upgraded with V4H can easily run Roon server applications
Please pack securely and remember that we will use the same packaging for the return. You may arrange collection by your courier (FOC) or we will arrange return for you.
Our mailing address (TN11UD) is displayed on our order confirmation.
Our insurance only covers our invoice value so you may wish to take out additional insurance.